![Thom Linford - AI and Automation Leader, AGL Energy](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog5756008/Screen_Shot_2019-08-12_at_3_34_14_pm_300x300.png)
Monday Aug 12, 2019
Thom Linford - AI and Automation Leader, AGL Energy
In this episode, I interview Thom Linford about his experience helping AGL to improve customer experience through AI chatbots.
We cover:
- How to decide if an AI project is worthwhile
- The key to success long term is building trust
- Addressing preconceived ideas about AI
- Getting stakeholders on board, and the importance of listening
- The importance of a diverse team
- The value of partnering with startups
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.